Shipping
Use the delivery estimates below when planning an order. We also explain address corrections, tracking updates and the support available if delivery does not go as expected.
Canadian delivery destinations
Our delivery service covers eligible Canadian addresses, with free standard shipping. Service limitations for remote destinations, post-office boxes or particular goods are explained before acceptance or discussed with you to agree a solution.
Transit after dispatch
The usual shipping journey takes 4–6 business days once dispatched, giving a normal expected total of 5–8 business days from processing through delivery. Any delivery commitment agreed for your order remains applicable.
Before dispatch
Order processing normally takes 1–2 business days after acceptance and payment checks. A business day means Monday to Friday, excluding applicable public holidays. If an address query or another issue affects dispatch, we will contact you.
Following a shipment
When tracking is available, we send the shipment details to the order email. A tracking entry may appear before the carrier records its first movement. Ask us to investigate if no update appears or the reported status seems wrong.
If delivery needs attention
Review the address before payment and contact us promptly about corrections. If dispatch prevents a change, we will explain the available options. For delay, loss or damage, our store investigates with the carrier rather than requiring you to resolve the matter alone.
Returns and your rights
Our Refund policy explains 30-day returns and exchanges and free approved return shipping. These arrangements supplement your rights under applicable Canadian law. They do not waive a legal guarantee, cancellation right or remedy, and legally required deadlines take precedence.
Contact information
Email: support@tavorigoods.shop
Telephone: 709-555-1571
Business address: 5820 Spring Garden Rd, Halifax, Nova Scotia, B3H 1X8, Canada
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (store local time).