Terms

These conditions apply to shopping through our website. They are intended to explain the transaction, not to replace the consumer protections that apply to you.

Order review and acceptance

Provide accurate contact and delivery details and review the selected item, quantity and total before submitting an order. An acknowledgement confirms receipt of the request; acceptance is communicated in the order process. If we cannot fulfil an order, we explain the issue and refund any amount collected for goods not supplied.

Supply and returns

Standard shipping to eligible Canadian addresses is free. Processing normally takes 1–2 business days, followed by 4–6 business days in transit: a normal total of 5–8 business days. You can request a no-reason return or exchange within 30 days of delivery. Approved return shipping is paid by our store and there is no restocking fee. See Shipping and Refund for the arrangements.

Price information

Prices are displayed in Canadian dollars (CAD). Applicable taxes and the total payable are shown before confirmation. Payment methods are those actually presented for your order at checkout. A price or description error is explained before a correction affecting your purchase is agreed; we do not increase an accepted charge without consent or disregard a legal obligation.

Correcting an order

Before dispatch, ask us as soon as possible about cancellation or an address correction. We will explain what remains possible and any appropriate refund. After dispatch, we can help with returns without limiting a cancellation right provided by law.

Liability and consumer rights

We remain responsible for obligations that cannot lawfully be excluded. No provision here removes a statutory quality guarantee, required refund or other mandatory remedy. We address an issue according to the facts and the protections that apply.

Responsible website use

Do not use the website for unlawful transactions, unauthorised account access or interference with its operation. Raise a purchase concern with us so we can review it. Nothing requires you to use a particular dispute process instead of a court, regulator or other remedy available by law.

Applicable protections and changes

These arrangements supplement your rights under applicable Canadian law. They do not waive a legal guarantee, cancellation right or remedy, and legally required deadlines take precedence. Canadian law applicable to your transaction governs the relevant rights and obligations; no exclusive foreign forum is imposed. Changes to these terms do not retrospectively reduce the rights attached to an existing order.

Contact information

Email: support@tavorigoods.shop

Telephone: 709-555-1571

Business address: 5820 Spring Garden Rd, Halifax, Nova Scotia, B3H 1X8, Canada

Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (store local time).